1. OVERVIEW

At Naaaf Brownies (“We”, “Us”, “Our”), accessible via https://naaafbrownies.in/, protecting the privacy and personal data of our visitors and customers (“You”, “User”) is a top priority.

This Privacy Policy outlines the types of personal information we collect, how it is used, how we protect it, and your rights regarding your personal data when you browse our website or purchase our products.

2. INFORMATION WE COLLECT

We collect information to process your orders, fulfill deliveries, and provide a seamless shopping experience.

A. Personal Information Provided by You

When you register an account, place an order, or contact us, we may collect:

  • Identity Data: Full name, username.
  • Contact Data: Email address (naaafbrownies@gmail.com), phone/mobile number, billing address, and delivery address.
  • Transaction Data: Order details, purchase history, and items added to your cart or wishlist.

B. Payment Information

  • All payment processing is handled through secure, third-party payment gateways.
  • Naaaf Brownies does not store or process your credit/debit card numbers, CVVs, or UPI PINs on our servers.

C. Automated Technical Data

When you visit our website, our systems automatically log technical details sent by your browser, including:

  • IP address, browser type, operating system, device details, page view activity, and time spent on the site.

3. HOW WE USE YOUR INFORMATION

We use the collected information strictly for business and operational purposes, including:

  • Processing, fulfilling, and dispatching your brownie orders and deliveries.
  • Managing your customer account and wishlist.
  • Sending order updates, shipping notifications, and receipts.
  • Responding to customer service inquiries and support requests.
  • Preventing fraudulent transactions and maintaining website security.
  • Improving website layout, performance, and user experience.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for core site functionality, such as keeping track of items in your shopping cart and user login sessions.
  • Analytics Cookies: Help us understand how visitors interact with our website to improve performance.

You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features (like the shopping cart or checkout).

5. DATA SHARING & THIRD-PARTY SERVICES

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with trusted third-party service providers essential to running our business:

  • Couriers & Logistics Partners: To deliver your orders to your provided address.
  • Payment Gateways: To process secure online payments.
  • Technical Support & Hosting Providers: To maintain website uptime and security.

All third parties are contractually obligated to handle your information securely and strictly for the purposes specified by Naaaf Brownies.

6. DATA SECURITY

We implement standard administrative and technical security measures (such as SSL encryption) to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on applicable local privacy laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information in your account profile.
  • Request the deletion of your account and associated personal data (subject to legal or tax retention obligations).

8. CHANGES TO THIS PRIVACY POLICY

Naaaf Brownies reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated effective date. Continued use of the website following changes constitutes acceptance of the revised policy.

9. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: